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Client Service Representatives are available 24 hours a day, 7 days a week, and can be reached at (800) 221-3636. If you are a client calling from outside the United States, you may call collect at (801) 617-9153.
Client Service Representatives are available 24 hours a day, 7 days a week, and can be reached at (800) 846-5200. If you are a client calling from outside the United States, you may call collect at (210) 677-0065.
Benefit Access Help Desk
If you have a question about your state Employee Benefit Plan account, please contact the Benefit Access Help Desk. Representatives are available from Monday to Friday, 8:00am to 8:00pm ET at (888) 873-1194, or (210) 677-3712 if you are calling from outside of the United States.
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